Information and Procedures
Please make your reservations for catered events through the academic year at
Onondaga Community College with American Dining Creation's online ordering system at occcatering.catrtrax.com. In order to serve you we ask that you make arrangements for buﬀet and formal service luncheons and dinners at least two weeks prior to the event. Coﬀee service and beverage set-up requests must be received no later than 48 hours prior to the function.
As the host of your event, you are
BILLING FOR PERSONAL EVENTS
All personal and non-college sponsored events are billed by American Food and Vending. All such functions must be guaranteed with a payment of 50% of the estimated costs prior to the function. The balance will be due upon receipt of the invoice on the day of the function.
We ask that you give us a ﬁnal attendance number at least 48 hours prior to your function so that we may make ﬁnal arrangements. If no ﬁnal guarantee is received, we will consider the number indicated on the original booking forms to be the correct and guaranteed number of guests. The guarantee is not subject to reduction after 48 hours. Final guarantees must be submitted directly to the Catering Oﬃce at 498-7230.
CANCELLATIONS AND LATE CHARGES
Cancellations must be made within a reasonable time, and no later than 48 hours prior to the function. A minimum of 50% service charge is assessed if cancellations are made after the cut-oﬀ period.
Our Catering Department oﬀers four levels of service to ﬁt your event needs.
Drop oﬀ service is recommended for Beverage set-ups, Continental Breakfasts and Deli Buﬀets. It does not include any attendants or linens. Your order will be dropped oﬀ and picked up at the times speciﬁed on your event order.
Self-service is recommended for informal aﬀairs and business meetings for 25 or fewer guests where hot or cold lunch or dinner is requested. No attendants are provided. This service level includes tabletop linens only, and paper or disposable is recommended. Your buﬀet will be beautifully presented and ready to start at your convenience.
WAITED SERVICE BUFFET
This service level is recommended for Receptions, Luncheons and Dinners serving more than 25 guests. Tabletop linens are included for banquet tables and guest seating tables. All steps or service (beverage, dessert, etc.) will be presented as buﬀet service.
FORMAL TABLE SERVICE
Full waited service is available for Formal Sit-Down Luncheons, Dinners and Cocktail Receptions. Tabletop linens are included.
Specialty Linens, China, and specialty equipment rentals are available for additional charges.